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Payment Methods - General information

Article ID: 445
Last updated: 12 Feb, 2015
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By default, there are five payment methods mostly setup on your website. All you need to do is make some tweaks to them, activate them and then test them. 

The five methods are:

1.  PayPal Express Checkout (http://paypal.com)

After the customer clicks 'place order', the customer is directed to the PayPal Secure Payment Gateway, which allows them to pay for their order through their PayPal account if they have one, or by paying with their Credit Card.  You will need a PayPal Business Account (Personal Premier account works as well) to receive payments through this method.

  To get an account, go to the PayPal Website and sign up for an account and/or call their sales team for information about fees and such. This is the most common payment method for the eShop 4.0 eCommerce website system and is an automated payment method, meaning it doesn't require you to do anything manually to receive payments into your account. After you have a PayPal Business/Personal Premier account, for information on how to set up PayPal Express Checkout, view this article: http://magicdustsupport.com.au/kb2/entry/425/

Whilst you do not require an SSL Certificate for this method, it is strongly recommended as this makes any sensitive information be sent through an encrypted channel to prevent unwanted people snooping and capturing personal information.  If you did not purchase an SSL Certificate at the time of purchase and would like one, please email sales@magicdust.com.au with your website name, requesting an SSL and they will provide you a quote for one to be installed for you. 

2.  PayPal Pro (http://paypal.com)

PayPal Pro is a Credit Card Only payment method which allows the client to enter in their credit card details on your checkout without taking them to an external payment gateway such as PayPal Express Checkout (above) or eWAY (below).  This makes your company and website seem a lot more professional as it shows that you care about making it as easy as possible for the customer to pay.  Statistics show that customers are less likely to abandon their order if you provide this as a payment method option. 

NOTE: You will need a PayPal Business Account (Personal Premier account works as well) to receive payments through this method.

To get an account, go to the PayPal Website and sign up for an account and/or call their sales team for information about fees and such. This is the most common payment method for the eShop 4.0 eCommerce website system and is an automated payment method, meaning it doesn't require you to do anything manually to receive payments into your account. After you have a PayPal Business/Personal Premier account, for information on how to set up PayPal Pro, view this article: http://magicdustsupport.com.au/kb2/entry/425/

Please also note you MUST have an SSL Certificate for this method as the website needs to be able to securely transmit the credit card data entered onto your checkout to PayPal for processing.  PayPal will not let this sensitive data come from an insecure channel.   If you want to use PayPal Pro and need to purchase an SSL Certificate, please email sales@magicdust.com.au with your website name, requesting an SSL and they will provide you a quote for one to be installed for you. 

3.  eWAY (http://www.eway.com.au)

After the customer clicks 'place order',  the customer is directed to the eWAY Secure Payment Gateway, which allows them to pay for their order with their Credit Card only.  You will need an eWAY account, to get one, view the eWAY website and/or call their sales team for information about fees and such.  This is the second most common payment method for the eShop 4.0 eCommerce website system and is an automated payment method, meaning it doesn't require you to do anything manually to receive payments into your account.  After you have an eWAY account, for information on how to set up eWAY, view this articlehttp://magicdustsupport.com.au/kb2/entry/426/

You will require an SSL Certificate for this method.  An SSL causes any sensitive information be sent through an encrypted channel to prevent unwanted people snooping and capturing personal information.  If you did not purchase an SSL Certificate at the time of purchase and would like one, please email sales@magicdust.com.au with your website name, requesting an SSL and they will provide you a quote for one to be installed for you. 

4.  Direct Debit

You can allow customers to send the payment for their order through a bank transfer by going to a Bank Teller in a physical bank, or by using their banks' online banking platform.  You provide them your Bank Account details, and then they send the money.  Note that this is not an automated method, and if the customer forgets to make the payment, you may want to send a follow up email after a few days requesting payment or asking if there's anything you can help them with to help secure the payment for the order. 

For setup instructions, view this article: http://magicdustsupport.com.au/kb2/entry/432/

5.  Phone Ordering

If your bank has the facilities to allow you to enter someones credit card details into your banking online system to take payments, or you have an EFTPOS terminal at your place of work, you should be able to have your customers have the option of calling you, you would note down the customers' First and Last Name, Credit Card Number, CCV/CVV2 and Expiry Dates and enter it into the online bank payment system or into your EFTPOS terminal.  If you or your bank do not have either of these, do not use Phone Ordering. 

For setup instructions, view this article: http://magicdustsupport.com.au/kb2/entry/433/

Less common payment methods

The Westpac Payment Gateway solution has been successfully integrated with the eShop 4.0.  This will require you to have an SSL Certificate and to have a Privacy Policy and a Refunds/Returns Policy page.  Magicdust does not provide these. 

If you would like to be able to let customers place orders 'On Account' where they pay at the end of the month, this can be setup.  There is no way for the website to recognise how much the customers' account owes and automatically debit their account at the end of the payment period, so you will have to organise payments external to the website. 

If you would like any further information, please contact our friendly support team on support@magicdust.com.au

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