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How to remove credit card information from an order manually

Article ID: 53
Last updated: 18 Aug, 2011
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How to remove credit card information from an order manually

To remove credit card information from an order manually:
  1. Log in to your administration panel and open the Orders tab.
  2. Click on the View orders link.
  3. Select the order which contains credit card information.
  4. Click on the Choose action link and select Remove CC info.


    remove credit cart info manually


    NOTE: The credit card information is removed automatically for the Processed and Completed orders only by default. You are able to change this behavior by editing the settings of the order statuses on the Order statuses page (the link to this page is in the Orders tab of the administration panel).
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How to remove credit card information from an order automatically     Allowing a customer to pay an order once again