Managing your business emails via Gmail (Image Guide)

To set this up, log into your Gmail account, and then follow the instructions and images below:

1.  When logged into your gmail account go to Settings > Accounts & Import and click “Add a POP3 mail account you own”.

2. Enter in your website email address name and click Next Step. 

3. Enter in the relevant information. Your Username is the same as the email address you’re setting up, so Email Address and Username should be the same. Enter in your Password, and your POP Server, which is mail.YourDomain.com.au, where YourDomain is replaced with your website name. Select Label incoming messages. Click Next Step. 

 

4. Select Yes, and click Next Step. 

5. Enter the name that you want people to see the email address is from when they receive your emails from the email address you’re setting up. Ideally, this should be your Business Name (if you’re using only one website email account) or your personal name (if you’re using one of many of your website email accounts).  Ensure "Treat as an alias" is NOT selected, and click Next Step. 

6. Select Send through YourDomain SMTP servers. Your SMTP Server is the same as your Incoming Mail Server, which is mail.YourDomain.com.au, where YourDomain is replaced with your website name. Click on the Port select menu button, and change the Port number to 465. Your username is the email address you’re setting up, and your password as earlier. Ensure “Secured connection using SSL (recommended)” is selected and then click Add Account. 

7. Access your website email address account (via www.yourdomain.com.au/webmail) to receive the email Gmail has sent you that allows you to continue. 

8. Copy the confirmation code and paste it or type it into the Confirmation Code section shown below and click Verify. 

9. In your Gmail account, you should now (or very shortly) see the email you were sent to get to the below image, and all the rest of the emails that were in your website email address account, along with any replies back and forth as well!

 

10. Finally, the last necessary steps are to make sure no one sees your Gmail address, you'll want to change your Default Email Account to be the email address specific to your domain you're setting up (email@yourdomain.com.au).  To do this, go to the Settings Page:

11. Click on the "Accounts" tab, and then click 'Make Default' for the email@yourdomain.com.au email address as shown below:

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The final step is to test, test, test!  Check that the emails are coming from the correct email address, check your replies to emails are coming from the correct email address, check your name is spelt correctly, and then lastly, repeat the tests on your Smart Phone / Tablet.  Please Note that you will need to use and download the Gmail app for free from the Android Marketplace or the Apple Appstore as if you use the default mail application on your Smart Phone / Tablet, the app may send emails as your @gmail.com address instead of your website address.  So download the Gmail app, login to it using your Gmail email address and password and you'll be all set!  Don't forget to also test from your Smart Phone / Tablet too. 

If you have any issues, contact support on 1300 309 379 (option 3 for Support) after downloading the remote desktop program from here and we can give you a hand.